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Facilities Management and Tenant Contacts

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If you are looking to report an issue with your building or surrenound area, please follow the Emergency Procedure and Contact Details outlined below, or you can also fill out the contact form and a member of our Facilities Management team will respond directly to your query.

Emergency Procedure (out of office / holiday periods)

Security / Alarm Activations / Alarm issues:
The alarms in SCP multilets are monitored by GGL Security. In the event of an alarm activation GGL will contact the local security (GGL Control Room).
Ger Moore (Area Mngr. GGL) 1 890 929 900 / 061 319 077, 086 048 2779 imc@gglsecurity.com, germoore@gglsecurity.com

GGL will contact their patrol car regarding issues in Clare / Limerick and contact the following regarding issues in other locations:
Quirke Security – all locations
Co. Kerry – 087 256 2148
C&C Security – Co. Tipperary only - Tel: (056) 779 5541 / 086 072 0209

What will happen:
1. Security visit site and assess the situation. Depending on the circumstances, follow step 2 re maintenance issues or step 3 if there is a technical problem with an alarm.

2. Security contact K-Mac re emergency maintenance issues. Contact numbers for holiday periods / outside normal office hours are Ronan McCormack (087 791 2630) or Mike Carmody (087 265 9858) or Martin Whelan (086 040 8095).

3. Security contact A&A Security if there is a problem with an alarm / access control system/ barrier gate. Contact: 087 258 8747 / Out-of-Hours Emergency Call: 087 998 2000.

4. Failing step 2 or 3 above, security contact John O’Dwyer (087 419 6897) or Frank Owens (087 286 7798) of SCP.

5. Report to be sent to john.odwyer@shannonproperties.ie and frank.owens@shannonproperties.ie.

Maintenance emergency call out issues
Contact K-Mac (SCP Maintenance Contractor)
Ronan McCormack (087 791 2630) or Mike Carmody (087 265 9858) or Martin Whelan (086 040 8095)

K-Mac will assess the situation and depending on the circumstances contact:
Security: GGL (re issues in Clare / Limerick) - 1890 929900 / 061 319077;
Quirke Security – (Co. Kerry only) – 087 256 2148;
C&C Security (Co. Tipperary only): Tel (056) 779 5541 / 086 072 0209;
A&A Security Systems Contact: 087 258 8747 / Out-of-Hours Emergency Call: 087 998 2000.

In the event K-Mac cannot be contacted, contact: John O’Dwyer (tel. 087 419 6897) or Frank Owens (tel. 087 286 7798)

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